Privacy Policy

Effective Date: 21-04-2026

Turfy (“we”, “our”, or “us”) operates mobile applications and services that connect users with turf owners and enable turf owners (partners/vendors) to manage their turf businesses, bookings, and schedules.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our apps (both User and Partner apps).

📌 1. Information We Collect

We collect different types of information depending on how you use Turfy (as a user or a turf partner).

🔹 Personal Information

• Name
• Phone number
• Email address

🔹 Account & Profile Data

• Login credentials
• Profile details
• Preferences

🔹 Turf & Business Information (Partners)

• Turf name, location, and address
• Pricing, amenities, images
• Availability, slots, and schedules

🔹 Booking & Transaction Data

• Booking details (date, time, turf)
• Customer details (for partners)
• Payment-related information (if applicable)

🔹 Location Data

• Approximate or precise location (if permission is granted)
• Used for finding nearby turfs or managing turf listings

🔹 Device & Usage Information

• Device type, OS, and app version
• IP address
• App usage logs and analytics

📌 2. How We Use Your Information

We use your information to:

• Create and manage your account
• Facilitate turf bookings and scheduling
• Enable partners to manage their turf business
• Provide notifications (bookings, updates, cancellations)
• Improve app functionality and user experience
• Provide customer support
• Detect and prevent fraud or misuse
• Comply with legal obligations

📌 3. Legal Basis for Processing (GDPR)

Where applicable, we rely on:

• Consent – when you allow us to collect or process data
• Contractual necessity – to provide our services
• Legal obligations – compliance with laws
• Legitimate interests – improving services and ensuring security

📌 4. Data Sharing & Disclosure

We do not sell your personal data.

We may share your data:

• Between users and partners to enable bookings
• With trusted third-party service providers (hosting, analytics, notifications, payment gateways)
• When required by law or legal authorities
• To protect our rights, users, or prevent fraud

📌 5. Data Retention

We retain your information only as long as necessary to:

• Provide services
• Maintain records
• Comply with legal requirements

You can request deletion of your data at any time.

📌 6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent
• Request data portability

To exercise your rights, contact us at: info@turfy.in

📌 7. Data Security

We implement reasonable security measures such as:

• Secure servers and encryption
• Access controls
• Regular system monitoring

However, no method of transmission over the internet is completely secure.

📌 8. Third-Party Services

We may use third-party services including:

• Cloud hosting providers
• Analytics tools
• Push notification services
• Payment gateways

These services operate under their own privacy policies.

📌 9. Children’s Privacy

Turfy is not intended for children under 13 years of age, and we do not knowingly collect personal data from children.

📌 10. International Data Transfers

Your information may be stored or processed outside your country.

We ensure appropriate safeguards are implemented.

📌 11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted with an updated effective date.

📌 12. Contact Us

For any questions or concerns:

📧 info@turfy.in